Meets or exceeds predetermined goals and measurable objectives established by management for daily calls and written correspondents to active, inactive and potential new guests. Monitors guest participation and tracks guest feedback to determine effectiveness of events and promotions.

Uses strategic “Segment-of-One” marketing approach to track activity and preferences of each premium guest, and then tailors offers and incentives that appeal directly to interests of individuals. This role is highly visible to and interactive with premium guests, and therefor requires a high level of professionalism, and championing of the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values.As a team member of the Player Development Department, the Senior Executive Host is a Yaamava Resort & Casino Ambassador, and takes personal ownership to ensure all of their actions are in the best interest of the enterprise. The Senior Executive Host builds premium guest loyalty using sales and marketing techniques that foster an exclusive guest relationship and generate gaming revenue as determined by management. The Senior Executive Host is responsible for identifying and acquiring premium resort guests both internally and externally by executing programs for recruitment of new gaming guests while creating brand awareness of San Manuel Casino (SMC). Under the direction of the Player Development Manager, the Senior Executive Host is responsible for providing premium level guests with the best possible experience.

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