No greeting as standard in this casino - start to interrogate us : ' Are you members? You can not get in the casino in shorts' - Went a way for a bit and come back saying ' What ARE YOU GONNA DO?What ARE YOU GONNA DO?What ARE YOU GONNA DO?' - Basically pressing us like we did the most ridiculous thing in the world. When we get to the car park - There was this Asian Looking car park assistant. As my friend had a trousers they agree for us to park the car first and I will try to get a pair of Jeans or something around the casino - which I agreed to do as I understand it is my fault that I didn't know the dress code. The first thing I got from the staff when I went to the reception to ask about parking place was 'Hi, You will gonna be let in the in those shorts.' - Brilliant customer services. We drove in the heat for 4 hours to get there, however, without a standard greeting. It was the hottest day recorded in the last 7 year according to met office. Me and my mate went to The Vic last week for their £200 poker event. However, How the casino staff treated their customer is simply a shock to my nervous system.

I don't normally have very high exceptions so I won't be too disappointed. I don't normally leave bad reviews on TripAdvisor, as I normally have a very high tolerance level for serving standard.

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